PRIVACY POLICY

BookMyArtist.live is an online platform aimed at connecting users with artists for bookings and other services. When you use BookMyArtist.live, we collect some of your personal data. We prioritize your privacy and strictly comply with data protection laws, including GDPR and CCPA. This policy outlines how we handle your personal data.

1. WHO CONTROLS YOUR DATA?

The entity responsible for your data (“controller” for GDPR purposes) is: Tutubi B.V., incorporated in The Netherlands, with its registered office at Amstel 62, 1017 AC, Amsterdam.

This company determines how and why your personal data is processed.

2. WHAT DATA DO WE COLLECT?

2.1 Data You Share:

Display name
Media content (e.g., artist profiles, booking requests, reviews, etc.)
If your bio or content contains personal data, it is processed too.

2.2 App Usage Data:

We gather information as you navigate BookMyArtist.live, including:

Activity history
Features used (e.g., artist bookings, content uploads)
Communication details (e.g., time, method, and content)
Device data: IP address, log-in time, device settings, etc.
Location, app crashes, and system activity.

3. WHY IS YOUR DATA PROCESSED?

3.1 Safety & Security: Your data helps in detecting fraud, ensuring compliance, and assessing risks. This activity is based on our legitimate interest to keep our platform and services compliant with applicable laws and free from fraud and other malicious activities.

3.2 Legal Compliance & Rights Enforcement: We may use your data to adhere to legal requirements or to establish, exercise, or defend legal claims. This activity is based on our legitimate interest to establish, exercise, or defend legal claims.

3.3 Provision of Services: We use your data to identify you and provide the services offered within BookMyArtist.live. This activity is necessary to perform the agreement between you and us on the services offered on our platform.

By using BookMyArtist.live, this Privacy Policy will apply.

4. HOW WE SAFEGUARD YOUR DATA?

We employ a mix of technical and organizational measures to protect your personal data from unauthorized access, loss, or alterations. Certain data, due to legal stipulations, may be stored longer, such as financial data under applicable law, which is kept for a minimum of 10 years. Data related to legal claims, fraud prevention, and support training are retained as necessary. For example, if your account is suspended due to fraud, we retain specific data to prevent re-registration. Additionally, promotional fraud prevention measures might require us to retain, in an anonymized form, certain data like your ID card.

5. DATA SHARING

5.1 Users: What you choose to include in your profile is your prerogative. However, we guarantee that we will never publicly disclose identifiable details, such as your full name, address, birthdate, and ID card details.

5.2 Service Providers: We collaborate with trusted third-party vendors, bound contractually to process data as per our guidelines and data protection regulations. They cater to business intelligence, customer care, marketing and sales, and fraud prevention.

5.3 Legal Authorities: When required by law, we may share your data with law enforcement agencies or other governmental bodies.

6. RIGHTS UNDER GDPR

6.1 Data Transfer Outside EEA: While we adhere to GDPR due to our European base, be informed that your data might be transferred outside of the European Economic Area to affiliated companies or third parties. We undertake to take all measures to protect your personal data (e.g., use of the data privacy framework, standard contractual clauses with the companies located outside of the EEA, etc).

6.2 Your GDPR Rights: We address your requests within two months, with possible extensions in complex cases. Though rights are generally exercised free, excessive requests may incur a fee. Identity verification might precede request execution.

6.2.1 Data Access & Portability: Access your data via the “Data Download” section or email [support@bookmyartist.live].

6.2.2 Data Correction: If data inaccuracies arise, notify us via [support@bookmyartist.live].

6.2.3 Data Erasure: To delete your data and close your account, contact [support@bookmyartist.live]. Some data may be retained due to legal obligations or our legitimate interests.

6.2.4 Right to Object: If you object to our processing reasons outlined in Section 3, we will cease those operations unless there’s a compelling legitimate ground to continue. Opt-out of marketing emails in your account settings.

6.2.5 Processing Restriction: In specific scenarios, you can request a halt on data processing. For such requests, email [support@bookmyartist.live].

6.2.6 Complaints: If you believe our processing infringes on GDPR or other national laws, you can lodge a complaint with a data protection supervisory authority.

7. CALIFORNIA RESIDENTS: YOUR CCPA RIGHTS

For California residents, the California Consumer Privacy Act (“CCPA”) grants certain rights, detailed below:

7.1 Access, Knowledge, and Deletion Rights:

View categories and specifics of personal data we’ve gathered about you.
Understand where we sourced your data, our reasons for collecting it, and with whom we’ve shared it.
Request deletion of your data, keeping in mind exceptions like the need to retain data for legal compliance or protection against harmful activities.
To exercise these, see Section 9 or use “Forget my Data” in your account settings.

7.2 Disclosure Rights: In the last 12 months, we’ve disclosed:

Usage/device data to our analytics teams.
Payment details to customer/payment services.
Various types of data, like contact and usage info, to marketing and anti-fraud partners.

7.3 Non-Discrimination Right: Exercising your CCPA rights won’t lead to discriminatory treatment by us. However, exercising certain rights might affect our ability to serve you.

7.4 Right to Designate an Agent: You can assign an agent to act on your behalf under CCPA. For this, we might ask for written permission to ensure authenticity.

8. UPDATES TO THIS POLICY

Occasionally, we may revise this Privacy Policy due to service changes or legal updates. Significant changes will be communicated via in-app notices or email. Updates will apply upon posting on BookMyArtist.live, unless a specific date is mentioned.

9. REACH OUT TO US

For queries or feedback about our privacy approach, reach us at [support@bookmyartist.live] or via the application. We value our discussions about privacy.